{"id":3228,"date":"2019-11-19T09:53:39","date_gmt":"2019-11-19T09:53:39","guid":{"rendered":"https:\/\/www.hidden-games.de\/?page_id=3228"},"modified":"2023-07-26T10:11:13","modified_gmt":"2023-07-26T08:11:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/hiddengames.wabcreative.de\/en\/escape-room-braunschweig\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"module banner banner--small\" >\n    <div class=\"banner__media\">\n                    \n    <picture\n                class=\"picture  picture--hero\"\n    >\n                <source data-srcset=\"https:\/\/hiddengames.wabcreative.de\/wp-content\/uploads\/2019\/10\/hidden-in-braunschweig_foyer2-800x557.jpg\" media=\"(max-width: 700px)\"\/>\n                <source data-srcset=\"https:\/\/hiddengames.wabcreative.de\/wp-content\/uploads\/2019\/10\/hidden-in-braunschweig_foyer2-1600x1113.jpg\" media=\"(max-width: 860px)\"\/>\n                <img decoding=\"async\"\n            src=\"\"\n            data-srcset=\"https:\/\/hiddengames.wabcreative.de\/wp-content\/uploads\/2019\/10\/hidden-in-braunschweig_foyer2-1600x1113.jpg 1x, https:\/\/hiddengames.wabcreative.de\/wp-content\/uploads\/2019\/10\/hidden-in-braunschweig_foyer2.jpg 2x\"\n            class=\"lazyload picture__image\"\n            alt=\"\"\n            title=\"hidden-in-braunschweig_foyer2\"\/>\n\n        <noscript>\n            <img decoding=\"async\" src=\"https:\/\/hiddengames.wabcreative.de\/wp-content\/uploads\/2019\/10\/hidden-in-braunschweig_foyer2.jpg\" alt=\"\" title=\"hidden-in-braunschweig_foyer2\"\/>\n        <\/noscript>\n    <\/picture>\n\n                <\/div>\n    <div class=\"banner__content container\">\n        <span class=\"topline\">FAQ<\/span>\n                    <h1>What would you like to know?<\/h1>\n        \n        \n        \n                \n    <\/div>\n<\/div>\n\n\n\n<div class=\"module accordion\">\n    <div class=\"container\">\n                    <ul role=\"presentation\" class=\"accordion__list\">\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            Where do we see the prices, free times and how can we book one of the rooms?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <div>If you only want to inform yourself about the prices and free dates, then choose Play Now in the menu. If you then want to book a free date, select the appropriate time and number of participants and click on &#8220;Next&#8221;. You can pay directly online or at our location in cash or with your EC\/credit card.<br \/>\nThe price for our rooms in Bruchtorwall is 26 Euro per person (minimum group price 78 Euro, equivalent to the price of 3 players). In our rooms in Sophienstrasse the games cost 30 Euro per person (minimum group price of 120 Euro. Corresponds to the price of 4 players).<\/div>\n<div><\/div>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            What happens if someone from our team gets sick or someone new wants to come with us?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p>If your team size changes, it&#8217;s no problem. We will simply adjust the price on site. Please keep in mind, however, that the price will not be further reduced if the number of participants per room falls below a certain number. The difference to your booked price can then be paid on site or you will receive a voucher for the corresponding amount if you have already paid online.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            How much earlier do we have to get there?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p>Please be at our location 5 minutes before your booked date. So if your slot starts e.g. at 6:30 p.m., please come to us at 6:25 p.m. You will then have plenty of time to lock up your belongings. All groups will get an introduction before the game. That way we can make it possible for every group to start without much delay. The game itself takes about 60 minutes.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            What happens if we want to cancel our appointment?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <div>A free cancellation or rescheduling is possible up to 72 hours before the booked date. If you have already paid for your event, you will receive a voucher for the corresponding amount. The amount will not be refunded.<\/div>\n<div><\/div>\n<div>A cancellation less than 72 hours before the match day is usually not possible. Nevertheless, please contact us and we will see what we can do.<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            How do the rooms differ from each other, or: Which is the best room?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p>All our rooms have different themes and therefore different equipment. Each room also has its own puzzles. Once you have played one room, new challenges await you in the next one. Despite all the differences, the difficulty level of the rooms is roughly comparable. All of them can be solved in an hour if you work together as a team.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            What awaits us in the rooms?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <div>We will not reveal too much, but: A room full of puzzles is your gaming environment for up to 70 minutes. You&#8217;ll need to solve puzzles, find hiding places, crack codes, combine items and defuse traps to complete your task.<\/div>\n<div><\/div>\n<div>In summary, the Live Escape Game Hidden in Braunschweig offers you an hour full of excitement, secrets, puzzle fun and success!<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            Am I too young or too old for Hidden in Braunschweig?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p>You&#8217;re never too old to have fun together! The Hamburg Live Escape Game is made for people who enjoy fiddling and puzzling. There is no &#8220;too old&#8221;! Some of our rooms are suitable for children from the age of 12. However, they aren&#8217;t suitable for a group of only under 12 year olds.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            Is it possible to solve the puzzles in English?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>The rooms are also available in English. You can select the game language during the ordering process.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            How big should the group be?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>For the rooms in Bruchtorwall we recommend a group size of 3-6 persons.<\/span><\/p>\n<p><span><br \/>\nFor the rooms in Sophienstrasse we recommend a group size of 5-9 persons.<\/span><\/p>\n<p>&nbsp;<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            Are there other people in the room besides us?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>No, the room is reserved for your group only.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            What happens if we don&#8217;t get any further with one of the puzzles?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>The puzzles are structured in such a way that different abilities are required. Sometimes, however, you don&#8217;t get the idea right away. We can track your progress and give you clues in a variety of ways without affecting your enjoyment.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            What if one of our team is claustrophobic?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>We already had many guests who played with claustrophobia. Afterwards everyone was thrilled, nobody had any problems yet. Our game masters can let you out of the room at any time.\u00a0 The door through which you enter the room is never locked, so that you can go out at any time. If you are unsure, feel free to contact us otherwise. Together we will find a solution.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            Can we bring our dog?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>No, unfortunately it is not possible to bring a dog.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            Is there anything to drink on the spot?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>Yes, you can buy drinks at both locations. Unfortunately it is not possible to take the drinks into the room.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            Can we bring children up to 2 years?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>We recommend that you do not bring children up to 2 years of age to play with you, as it is sometimes very dark in all of our rooms and loud sound effects are sometimes triggered. You will also not be able to carry your child during the game.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            May we bring our own drinks and food?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>No, unfortunately it is not allowed to bring your own drinks or food.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                                    <li class=\"accordion__item\">\n                        <button role=\"heading\" aria-expanded=\"false\" class=\"accordion__title\" type=\"button\">\n                            Question no asked yet?                        <\/button>\n\n                        <div class=\"accordion__wrapper\">\n                            <div class=\"accordion__content\">\n                                <p><span>If your question is still unanswered,<\/span> <a href=\"\/escape-room-braunschweig\/kontakt\/\">just get in touch with us<\/a>. <span>We can be reached by phone or email and are happy to receive all your questions and comments.<\/span><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/li>\n                            <\/ul>\n            <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":3174,"menu_order":155,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3228","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Hidden in Braunschweig<\/title>\n<meta name=\"description\" content=\"Here you will find the answers to the most frequently asked questions. 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